Dology's Mission

Revolutionize Customer Service

Generative AI and Large Language Models will redefine the landscape of entire industries, especially the field of customer service.

Knowledge is at the foundation of this wave that will take customer interactions to a new level. Our mission is to be at the forefront of this revolutionary transformation and to become the leading platform that enables customer service teams to orchestrate their knowledge to deliver exceptional service to their customers at scale.

Check out our Careers page if you are excited about joining our mission.

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Solving social media report KPI problems

Assistance with cloud bookkeeping integration

Defining role-based access in CRM

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Add to collective wisdom

Edit

Add to knowledge base

Efficiency increased

slash friction and overhead

Support tickets

Convert into documentation

Add to help centre

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Dology's Mission

Revolutionize Customer Service

Generative AI and Large Language Models will redefine the landscape of entire industries, especially the field of customer service.

Knowledge is at the foundation of this wave that will take customer interactions to a new level. Our mission is to be at the forefront of this revolutionary transformation and to become the leading platform that enables customer service teams to orchestrate their knowledge to deliver exceptional service to their customers at scale.

Check out our Careers page if you are excited about joining our mission.

Documents

Options

Solving social media report KPI problems

Assistance with cloud bookkeeping integration

Defining role-based access in CRM

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Add to collective wisdom

Edit

Add to knowledge base

Efficiency increased

slash friction and overhead

Support tickets

Convert into documentation

Add to help centre

Browse ideas

Dology's Mission

Revolutionize Customer Service

Generative AI and Large Language Models will redefine the landscape of entire industries, especially the field of customer service.

Knowledge is at the foundation of this wave that will take customer interactions to a new level. Our mission is to be at the forefront of this revolutionary transformation and to become the leading platform that enables customer service teams to orchestrate their knowledge to deliver exceptional service to their customers at scale.

Check out our Careers page if you are excited about joining our mission.

Documents

Options

Solving social media report KPI problems

Assistance with cloud bookkeeping integration

Defining role-based access in CRM

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Add to collective wisdom

Edit

Add to knowledge base

Efficiency increased

slash friction and overhead

Support tickets

Convert into documentation

Add to help centre

Browse ideas

Dology's Mission

Revolutionize Customer Service

Generative AI and Large Language Models will redefine the landscape of entire industries, especially the field of customer service.

Knowledge is at the foundation of this wave that will take customer interactions to a new level. Our mission is to be at the forefront of this revolutionary transformation and to become the leading platform that enables customer service teams to orchestrate their knowledge to deliver exceptional service to their customers at scale.

Check out our Careers page if you are excited about joining our mission.

Documents

Options

Solving social media report KPI problems

Assistance with cloud bookkeeping integration

Defining role-based access in CRM

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Solutions for app crashes during sales analytics

Add to collective wisdom

Edit

Add to knowledge base

Efficiency increased

slash friction and overhead

Support tickets

Convert into documentation

Add to help centre

Browse ideas

Our founding team

Dology was founded by Rolf Middendorp and Michael Muckel to solve one of the biggest unsolved challenges in the industry: unlocking the knowledge and wisdom that exists in all corners of customer service teams. They combine many years of customer service and AI/ML leadership experience in a range of high growth companies like Google, Stripe, Schwarz, and ProSiebenSat.1Media, with experience founding startup companies before. Together with a team of dedicated and passionate people, they are working hard to positively transform the wold.

Rolf Middendorp and Michael Muckel, Dology founders
Rolf Middendorp and Michael Muckel, Dology founders
Rolf Middendorp and Michael Muckel, Dology founders

Our principles

Our principles

Our principles

Customers First

Customers First

Customers First

We turn our customers into exceptional customer service leaders. We lead by example, and care deeply about their success and are guiding them towards that.

We turn our customers into exceptional customer service leaders. We lead by example, and care deeply about their success and are guiding them towards that.

We turn our customers into exceptional customer service leaders. We lead by example, and care deeply about their success and are guiding them towards that.

Dive Deep

Dive Deep

Dive Deep

Details and tangible data sometimes make all the difference to get ahead and build a solution that has a real impact.

Details and tangible data sometimes make all the difference to get ahead and build a solution that has a real impact.

Details and tangible data sometimes make all the difference to get ahead and build a solution that has a real impact.

Never Stop Innovating

Never Stop Innovating

Never Stop Innovating

Making progress toward our vision is finding creative, unconventional solutions to hard problems.

Making progress toward our vision is finding creative, unconventional solutions to hard problems.

Making progress toward our vision is finding creative, unconventional solutions to hard problems.

Grow People Before The Team

Grow People Before The Team

Grow People Before The Team

Our people are our strength, and we believe in prioritizing unlocking their unlimited potential.

Our people are our strength, and we believe in prioritizing unlocking their unlimited potential.

Our people are our strength, and we believe in prioritizing unlocking their unlimited potential.

Enjoy the Ride

Enjoy the Ride

Enjoy the Ride

Startups and revolutions are not for the faint of heart. But they are also a fantastic opportunity to create a real, positive impact for our customers, with a talented team of amazing people, bound by a shared vision. We enjoy every day of it.

Startups and revolutions are not for the faint of heart. But they are also a fantastic opportunity to create a real, positive impact for our customers, with a talented team of amazing people, bound by a shared vision. We enjoy every day of it.

Startups and revolutions are not for the faint of heart. But they are also a fantastic opportunity to create a real, positive impact for our customers, with a talented team of amazing people, bound by a shared vision. We enjoy every day of it.

See how our AI
transforms your CX

Let us show you how Dology can boost your team productivity and elevate your customer experience

Documents

Options

Add to collective wisdom

Edit

Add to knowledge base

See how our AI
transforms your CX

Let us show you how Dology can boost your team productivity and elevate your customer experience

Documents

Options

Add to collective wisdom

Edit

Add to knowledge base

See how our AI
transforms your CX

Let us show you how Dology can boost your team productivity and elevate your customer experience

Documents

Options

Add to collective wisdom

Edit

Add to knowledge base